MY BIGKEY · Customer 360°
My Account
BK-CUS-000184
3
MY BIGKEY · Customer 360°
MY BIGKEY · Customer 360°
MY BIGKEY · Customer 360°
Customer Account
One shared platform loyalty currency across travel, stays, properties, and finance.
Redeemed: -2,750 pts
Credited upon Da Nang trip completion
Use before year-end to preserve points
Redeem points for real savings, room upgrades, and airport privileges.
Direct 100,000 VND discount voucher on any domestic flight segment.
Upgrade to Ocean View / Suite upon check-in at partner 5-star resorts.
Complimentary access to Le Saigonnais / Lotus Lounge with buffet & shower.
1,000,000 VND voucher applicable at all BigKey partner wellness spas.
One single reward balance earned and redeemable seamlessly across travel, stays, properties, and finance.
Flights
2% back in Points
Earn on Vietnam Airlines, Bamboo, Vietjet
Hotels & Resorts
3% back in Points
Gold 1.5x multiplier applied automatically
Tours & Experiences
5% back in Points
Highest points yield on all domestic tours
Real Estate Escrow
0.1% on Deposit
+50,000 pts upon successful SPA signing
Banking & Home Loans
Up to 5,000 pts
Awarded on pre-approved loan disbursement
Detailed record of all points earned, redeemed, and bonus rewards.
| Date | Transaction / Description | Type | Points | Balance After |
|---|---|---|---|---|
| 2026-08-12 | Flight Booking SGN → DAD (BK-FL-9021) Ref: #BK-ORD-20260812-001 | EARNED | +235 pts | 2,450 pts |
| 2026-08-12 | Hotel Booking Bloom Riverside Da Nang (BK-HT-8842) Ref: #BK-ORD-20260812-002 | EARNED | +425 pts | 2,215 pts |
| 2026-06-15 | Redeemed Silver Dining Voucher | REDEEMED | -250 pts | 1,790 pts |
| 2026-05-12 | Capella Hanoi Luxury Stay Bonus Ref: #BK-ORD-20260510-004 | BONUS | +500 pts | 2,040 pts |