Demo operations across bookings, tickets, promotions, wallet, and analytics.
Auto penalty checks
100%
Calculated from demo policy rules
Average response
18m
Across cancellation/change tickets
Partner action required
5
Inventory and refund confirmations
Process cancellations, date changes, and add-on requests.
Cancellation
BKD-240720-001 - Dam Phat
Auto penalty calculated: 650,000 VND. Awaiting confirmation.
2026-07-20 12:20
Date change
BKD-240720-002 - Saigon Corporate Travel
Partner inventory team is checking same-fare availability.
2026-07-20 10:42
Add-on
BKD-240720-003 - Lotus Events
Customer requested 20kg baggage for 6 passengers.
2026-07-20 09:55
A static preview of how partner support reviews a cancellation.
Policy matched
Fare policy allows cancellation before cutoff. Tax and fare refund are enabled.
Penalty calculated
Refund penalty: 650,000 VND. Estimated refund can be shown instantly.
Communication saved
Customer and partner messages are attached to the booking history.